Patient Unified Lookup System for Emergencies™ (PULSE) Training Library
Solving critical gaps in patient care during public health emergencies and disasters. A software solution built for public health and emergency management authorities.USER GUIDES
QUICK START GUIDES
PULSE Account Set-up Quick Start Guide [PDF]
This two-page guide provides high-level instructions for creating your PULSE User, Intake Coordinator, Auditor, or Administrator user account. For step-by-step instructions, please consult the PULSE User Guide or PULSE Administrator Guide.
PULSE User Quick Start Guide [PDF]
This two-page guide provides high-level instructions for conducting a Patient Search for clinical documents and medications within PULSE Enterprise. For step-by-step instructions, please consult the PULSE User Guide.
Intake Coordinator Quick Start Guide [PDF]
This two-page guide provides high-level instructions for completing Emergency Census Check-in and Check-out activities within PULSE Enterprise. For step-by-step instructions, please consult the Emergency Census Guide.
COMPREHENSIVE GUIDES
PULSE Enterprise End User Guide [PDF]
This guide provides step-by-step instructions to PULSE Enterprise End Users on the functions of the system. This includes accessing the system, setting up an account, and conducting searches for patient clinical and medication history.
PULSE Enterprise Administrator Guide [PDF]
This guide provides step-by-step instructions to PULSE Enterprise Administrators on the management functions of the system. This includes how to navigate the Administrator Dashboard and manage User Accounts and Organizations.
Service Desk User Guide [PDF]
This guide provides step-by-step instructions for PULSE Enterprise Administrators to access and request technical support through the Audacious Inquiry Service Desk, including submission and review of requests.
Emergency Census User Guide [PDF]
This guide provides step-by-step instructions to Emergency Census Users on functions of the system. This includes how to access the portal, register individuals at alternate care sites, and track missing persons during an emergency.
ADMINISTRATOR VIDEO TUTORIALS
PULSE Enterprise Administrator Introduction
This video guides viewers on how to best use the PULSE Enterprise training video suite.
First Time Login
This video explains the steps a PULSE Enterprise Administrator should take to set up their account for the first time, including creating a password, signing the Terms of Use, and setting security questions.
Manage Users
This video explains how a PULSE Enterprise Administrator can add, edit, activate, and deactivate PULSE Enterprise Users.
Manage Sources
This video explains how a PULSE Enterprise Administrator can manage the data sources PULSE Enterprise will query from the national health information exchange networks.
Overview
This video describes the PULSE Enterprise software, its use cases, and data sources.
Reset Password
This video explains the workflow for a PULSE Enterprise Administrator to reset a forgotten password.
Manage Organizations
This video explains how a PULSE Enterprise Administrator can add, edit, activate, and deactivate Organizations within PULSE Enterprise.
Manage Reports
This video explains how a PULSE Enterprise Administrator can generate reports to monitor the use of PULSE Enterprise.
User Role Overview
This video describes the different PULSE Enterprise User roles and provides and overview of the functions available to each user role.
Using the Administrator Dashboard
This video explains how to navigate through the PULSE Enterprise Administrator Dashboard.
Manage Facilities
This video explains how a PULSE Enterprise Administrator can create, edit, activate, and deactivate Locations and Facilities.
Manage Events
This video explains how a PULSE Enterprise Administrator can create, manage, activate, and deactivate Events.
END USER VIDEO TUTORIALS
PULSE Enterprise End User Introduction
This video guides viewers on how to best use the PULSE Enterprise training video suite.
First Time Login
This video explains the steps a PULSE Enterprise End User should take to set up their account for the first time, including creating a password, signing the Terms of Use, and setting security questions.
Search for a Patient
This video explains how a PULSE Enterprise End User can search for a patient’s clinical history from the national health information exchange networks.
Overview
This video describes the PULSE Enterprise software, its use cases, and data sources.
Reset Password
This video explains the workflow for a PULSE Enterprise End User to reset a forgotten password.
Review Medication History
This video explains how a PULSE Enterprise End User can search for a patient’s consolidated medication history from Surescripts® and review the results.
Edit Patient Search and View Search History
This video shows a PULSE Enterprise End User how to edit their search and use the search history function.
User Role Overview
This video describes the different PULSE Enterprise User roles and provides and overview of the functions available to each user role.
Using the PULSE Enterprise Portal
This video explains how to navigate through the PULSE Enterprise portal.
Review Clinical Documents
This video explains how a PULSE Enterprise End User can view the clinical documents returned for a patient.
PULSE FAQs
Use the accordions to learn about frequently asked questions about PULSE. These questions cover a wide range of topics. If your question can not be answer please contact our team with the button below.
When can PULSE be activated?
PULSE is activated during declared disasters. THSA works with state partners, administrators, and end users to activate and deactivate the PULSE system.
For what types of disasters can PULSE be used?
How does PULSE Enterprise work?
By receiving information into the PULSE Interface, then transitioning the data to the PULSE Gateway. Through the PULSE Gateway, verified users can query for a patient, query for patient documents, and retrieve documents from organizations participating in the national health information exchange networks (national health networks).
How does PULSE connect to the national health networks?
The eHealth Exchange is the primary data source for PULSE. The eHealth Exchange is the largest query-based, health information in the country. It is the principal network that connects federal agencies and non-federal organizations, allowing them to work together to improve patient care and public health.
How does the PULSE platform handle data privacy and security?
PULSE is connected to the eHealth Exchange, and requires signing the Data Use and Reciprocal Support Agreement (DURSA). The DURSA is a comprehensive, multi-party trust agreement that is signed by all eHealth Exchange participants and reflects consensus among all state, federal, and private entities involved in the development of the DURSA.