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Patient Unified Lookup System for Emergencies™ (PULSE)

Solving critical gaps in patient care during public health emergencies and disasters. A software solution built for public health and emergency management authorities.

What is PULSE?

PULSE is a cloud-based software solution built for public health and emergency management authorities and other entities that solve critical gaps in patient care during public health emergencies and disasters.

PULSE enables authorized users to access medication and clinical histories to improve direct patient care for individuals who have been displaced outside their normal healthcare environment, conduct epidemiological assessments, and initiate other public health activities.

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Deliberately Designed for Disaster Response

Uses widely-adopted industry standards and insight from experts in disaster medicine and public health preparedness to seamlessly deliver patient data when and where it is needed, no matter the scenario.

Robust Medication and Clinical History Data

Designed to ensure secure access to patient health information for providers in field environments. Includes a curated medication history list and the ability to simultaneously pull records for hundreds of patients at once.

Ongoing Technical Assistance & Support

PULSE comes with complete programmatic support led by an assigned engagement manager, in addition to annual and just-in-time training, 24/7 access to the PULSE Enterprise Service Desk, and ongoing technical assistance.


Use the accordions to learn about frequently asked questions about PULSE. These questions cover a wide range of topics. If your question can not be answer please contact our team with the button below.

When can PULSE be activated?

PULSE is activated during declared disasters. THSA works with state partners, administrators, and end users to activate and deactivate the PULSE system.

For what types of disasters can PULSE be used?

PULSE can be used for any major declared disaster, including (but not limited to): wildfires, earthquakes, hurricanes, flooding, pandemics, and more.

How does PULSE Enterprise work?

By receiving information into the PULSE Interface, then transitioning the data to the PULSE Gateway. Through the PULSE Gateway, verified users can query for a patient, query for patient documents, and retrieve documents from organizations participating in the national health information exchange networks (national health networks).  

How does PULSE connect to the national health networks?

The eHealth Exchange is the primary data source for PULSE. The eHealth Exchange is the largest query-based, health information in the country. It is the principal network that connects federal agencies and non-federal organizations, allowing them to work together to improve patient care and public health.  

How does the PULSE platform handle data privacy and security?

PULSE is connected to the eHealth Exchange, and requires signing the Data Use and Reciprocal Support Agreement (DURSA). The DURSA is a comprehensive, multi-party trust agreement that is signed by all eHealth Exchange participants and reflects consensus among all state, federal, and private entities involved in the development of the DURSA.

Who are the PULSE Administrator Organizations?

  • National EMR
  • American Red Cross
  • Austin Public Health
  • San Antonio Public Health

Are there other states using PULSE?

Florida, California, and the US Virgin Islands are using PULSE.

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